Work & Clients

Department of Health and Human Services Logo

Health and Human Services (HHS)

Our customers saved 85% on their infrastructure costs by leveraging CTAC’s experience building “infrastructure as code” environments with powerful and secure virtual networking.

The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the physical and social well-being of the American people. It provides effective services and fosters sound, sustained advances in the sciences that support medicine, public health, and social programs.

Length of Time Supporting
CTAC has been continuously supporting HHS since 1999.

Agency/Offices Supporting
Our clients at HHS include: ASPA, ASPR, ASFR, ASH, FDA, DAB, IHS, CDC, and HRSA.

Services Provided
We develop unique, innovative systems and applications to support critical health-oriented IT missions involving disaster response planning, health exchange information, content syndication efforts, big data, and health informatics.

Major Project Success

  • Cloud Solutions: CTAC hosts 500+ servers in the AWS Cloud environment, having planned and implemented some of the earliest AWS Cloud migrations at HHS.
  • Web Hosting: We are responsible for hosting and management of several of the agency’s most public-facing sites like and its subsites and domains.
  • Information Sharing: Our software architects and engineers designed, developed, and currently maintain the Content Syndication application, which won the FedHealth IT award in 2015. The
    CTAC-supported Media Services / “syndication” effort was featured in the White House Digital Strategy in the “Decoupling Data and Presentation” callout.
  • For At-Risk Populations: CTAC designed and developed an application that utilizes APIs, AWS Cloud services, and predictive data for identifying at-risk populations dependent on electrically-powered health devices when they face periods of power outages during major storms and disasters. This allows disaster response task forces the ability to adequately prepare and potentially saves lives.
  • Audit Systems: We designed and developed one of the four major HHS enterprise audit systems.

Department of Transportation Logo

Department of Transportation (DOT)

CTAC brought a critical legacy system from multiple outages a month to zero unscheduled outages by re-architecting for the cloud.

NHTSA’s (National Highway Traffic Safety Administration) mission statement revolves around saving lives, preventing injuries, and reducing vehicle-related crashes.

Length of Time Supporting
CTAC has been supporting NHTSA within the Department of Transportation since 2016.

Agency/Offices Supporting

Services Provided
CTAC has been supporting NHTSA with Cloud infrastructure and IT system modernization and transformation across some of its most critical IT projects.

Major Project Success

  • Developed a modern, public-facing Application Programming Interface (API) for the NHTSA recall tracking system.
    • Replaced the legacy system with a new system aggregating data from multiple sources to put ratings, recall, and manufacturer communication data for vehicles, car seats, tires, and other equipment into a single, searchable system.
    • Architected the new system ground-up for the Cloud, leveraging industry standard AWS services to reduce infrastructure costs, improve reliability, flexibility, performance, scalability, and security.
  • Redesigned and deployed a web application from legacy on-premises servers to the AWS Cloud. The application is used by police officers across the country during DUI enforcement traffic violations. The responsive application allows certified Drug Recognition Experts to collect information in real-time on any device during traffic stops involving impaired driving.
  • Leveraged auto-scaling, self-healing, and multi-AZ deployments.
  • Handle an average load of >350 thousand requests per day, with load spikes of >2 million requests per day.

General Services Administration Logo

General Services Administration (GSA)

Designed, built and deployed GSA security approved cloud infrastructure hosting several GSA flagship sites including and

The mission of GSA is to deliver the best value in real estate, acquisition, and technology services to government and the American people.

Length of Time Supporting
CTAC has been supporting GSA since 2011.

Agency/Offices Supporting
Office of Corporate IT Services (IC), Office of Systems Management, Public Buildings Service (PBS)

Services Provided
CTAC has brought its innovation to GSA and is leading Digital Strategy efforts with the design, development, and deployment of GSA’s next-generation Content Management Platform (CMP).

Major Project Success

  • As a result of growth in citizen services, CTAC has shared and helped build the IC’s vision for a unified and automated content management platform that supports API-based content services and is flexible innovative, and cost effective.
  • Migrated over 50 public facing sites and web applications to the CTAC designed and built GSA Content Management Platform (CMP), which is being hosted in the AWS cloud environment. The migration of these 50 plus sites was completed in over a four month period, on schedule and on budget.
  • CTAC’s FedRAMP CMP solution consists of both an automated, cost-saving turnkey Platform-as-a-Service (PaaS) solution, and the implementation of customizations and migrations needed for the and family of sites.
  • Application development and maintenance of over 10 web properties.
  • CTAC worked with GSA during the 2016 election cycle — the “Blue Site” or “Red Site” had to be live within two hours of the election results, and maintain a 100% uptime. CTAC delivered with

Consumer Product Safety Commission Logo

Consumer Product Safety Commission (CPSC)

Taking a critical legacy website to zero downtown, even when it spiked to being the most visited government site. More responsive, a enhanced end-user experience, increased uptime by 10 fold.

The CPSC seeks to promote the safety of consumer products by addressing “unreasonable risks” of injury (though coordinating recalls, evaluating products that are the subject of consumer complaints or industry reports, etc.); developing uniform safety standards (some mandatory, some through a voluntary standards process); and conducting research into product-related illness and injury.

Length of Time Supporting
CTAC has been supporting CPSC since 2015.

Agency/Offices Supporting

Services Provided
CTAC is providing configuration and continuous monitoring to ensure CPSC systems are healthy, stable, and in a performance-tuned environment. We are providing an enhanced mobile and social strategy for delivering high-quality multilingual digital CPSC information and services–anywhere, anytime, on any device.

Major Project Success

  • Created a better end-user experience for the public. Highlights include the newly designed recall pages, improved public calendar functionality, and enhanced recall search.
  • Implemented a Drupal Web Content Management System (WCMS) that supports CPSC with robust services and tools such as recalls, news releases, calendars, publications, open data, mobile devices / responsive design, and
    cross browser accessibility for persons of all abilities and needs.
  • In collaboration with CPSC, we are executing a digital strategy to effectively reach audiences with a modern and impactful User Experience (UX) and Information Architecture (IA).
  • An active community of support and a rich plugin portal achieve increased return on investment for existing CPSC systems.

Commodity Futures Trading Commission

Commodity Futures Trading Commission (CFTC)

CTAC is delivering a modern CMS built on top of AWS infrastructure, giving the customer a more resilient web presence.

Department of Energy Logo

Department of Energy (DOE)

ORNL As a prime contractor, CTAC is providing advanced AWS solutions to support the Oak Ridge
National Lab to process complex scientific workloads.
NNSA – As a sub-contractor, CTAC supports TechSource on the TEPS BPA for a variety of IT needs including nuclear engineering, security management, environmental management and sustainability, nuclear nonproliferation, and WDACS support.
EM – CTAC has supported the Office of Environmental Management (EM) with its technical qualification and career development program as well as its human capital management and planning program. CTAC developed and conducted EM’s “START” training.
OECM – CTAC supported the Office of Engineering and Construction Management’s (OECM) Independent Project Review program by providing subject matter experts to review major system acquisition projects scope, cost and schedule requirements.
DNS – CTAC supported DNS with personnel security, information security, physical security and further supports DNS by developing a vulnerability assessment program.

Environmental Protection Agency Logo

Environmental Protection Agency (EPA)

CTAC supported the Paperwork Reduction Act compliance process by employing ICRAS. The system has enabled EPA to fully digitize and manage its workflow process, saving significant resources-manpower and budget.

Department of the Interior Logo

Department of Interior (DOI)

CTAC holds a $25M BPA for Drupal Development Support for DOI’s public facing web presence. Drupal support is needed to give assistance to the web presence of DOI, which is managed by its bureaus and offices, including the Office of the Secretary, which is responsible for the agency’s website.

Energy Information Administration

Energy Information Administration (EIA)

CTAC provided technical support to the Energy Information Administration (EIA) administering EIA-wide selected databases and data warehouses.

Department of Defense Logo

Department of Defense (DoD)

U.S. Air Force Special Operations Command – CTAC provides AFSOC with AWS solutions.
Department of the Navy – CTAC provides AWS solutions for the Naval Research Lab and provided HAZMAT training worldwide as well as support to the Pax River Naval Air Station.
Department of the Army – CTAC conducted a workforce analysis and assisted in the preparation of the FAIR Act report.

State and Local

State of Louisiana

CTAC fully designed, developed, and hosts an enterprise health portal, Project Echo, for opioid prevention,
diabetes, and mental health data and information leveraging AWS solutions.

Seal of the State of Illinois

State of Illinois

CTAC provided web support for, Illinois’ primary healthcare site.

Seal of the State of New York

State of New York

New York Department of Health

CTAC developed e-Filing capabilities in support of Medicare Beneficiaries.


New York Power Authority (NYPA)

CTAC provisioned an AWS environment for a NYPA system and is providing AWS services.

Seal of Suffolk County, New York

Suffolk County

CTAC is providing advanced AWS billing and acquisition services.

Seal of the State of California

State of California

In partnership with the Department of Veterans Affairs, CTAC modernized the University of California at San Francisco (UCSF) CHIME site by upgrading it into Drupal 8. The CHIME site offers critical health information.